Last Updated: March 1, 2025
Introduction
These Terms & Conditions (“Terms”) govern your use of the LVL website, platform, and any related services or features provided by LVL One Inc. (“we,” “us,” “our”). By accessing or using LVL (“Services”), you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.
Eligibility and Registration
1.1 Eligibility
You must be at least the age of majority in your jurisdiction to use the Services. By using LVL, you represent and warrant that you meet this requirement and that all registration information you submit is accurate and truthful.
1.2 Registration
To access certain features, you must create an account by providing an email address and password, or by signing up via a supported third-party service (e.g., Google). When you register, you may optionally provide your first and last name. We reserve the right, at our sole discretion, to refuse registration or suspend accounts at any time for any reason.
Limited Pilot Program
2.1 Pilot Scope
LVL is currently operating a limited pilot program with a restricted number of users and limited in-game currency options, including EVE Online (PLEX), Fortnite (V-Bucks), and FIFA FC (FC Points). The Services, including tasks, challenges, rewards, and referral benefits, are subject to change, modification, or termination at any time without notice.
2.2 No Guaranteed Features
During the pilot, we do not guarantee the availability of any specific tasks, challenges, rewards, or features. By participating, you acknowledge that all offerings are experimental and may be altered or discontinued at our sole discretion.
Challenges, Tasks, and Rewards
3.1 Challenges and Tasks
The Services may present you with challenges consisting of various tasks. Completing these tasks may allow you to earn in-game currency (e.g., PLEX, V-Bucks, FC Points) or other rewards. Tasks may include surveys, referrals, joining our Discord, downloading third-party apps, or subscribing to certain services.
3.2 Voluntary Participation
Participation in tasks and challenges is entirely voluntary. You are not obligated to complete any particular challenge or task.
3.3 No Guarantee of Rewards
Completing a challenge or task does not guarantee that you will receive any specific reward. Rewards, including PLEX amounts and any referral benefits, may change at our discretion. We may adjust, suspend, or discontinue challenges, tasks, or rewards at any time.
Compliance with EVE Online's EULA
Our platform is not involved in Real Money Trading (RMT) or any activities that violate EVE Online’s End User License Agreement (EULA). All PLEX distributed as rewards on our platform is purchased directly from CCP, the authorized seller, ensuring full compliance with EVE Online’s rules and regulations.
Referral Program
5.1 Referral Codes
Upon registration, you may be assigned a unique referral code. You can share this code to refer new users to LVL.
5.2 Referral Rewards
If a referred user signs up using your code and completes their first challenge, you may receive a reward (e.g., PLEX, V-Bucks, FC Points). You may also earn rewards if the referred user completes subsequent challenges, as determined solely by LVL.
5.3 Program Changes
We reserve the right to modify, suspend, or terminate the referral program at any time without notice and without liability. We also reserve the right to revoke referral privileges or rewards if we suspect fraud, abuse, or violation of these Terms.
Reward Redemption and Withdrawal
6.1 Redemption Process
When you have accumulated a sufficient balance, you may request to withdraw your rewards. You will be prompted to provide the necessary details for redemption. Rewards may be delivered as in-game currency (e.g., PLEX, V-Bucks, FC Points) or as platform gift cards (e.g., Xbox, PlayStation) at LVL's discretion. If no suitable gift card option exists, we are not responsible for providing an alternative.
6.2 Accuracy of Information
You are responsible for ensuring that the details you provide are accurate. We are not responsible for any losses or mistakes resulting from incorrect details. We will not allow withdrawals for duplicate accounts.
6.3 Timeliness
Redemption requests must be completed within the timeframe specified (e.g., 7 days). We are not liable for any unclaimed rewards or for any changes to the value, availability, or nature of in-game currencies.
Use of the Services
7.1 Compliance
You agree to use the Services in compliance with these Terms, our Privacy Policy, and all applicable laws, rules, and regulations.
7.2 Prohibited Conduct
You must not engage in any unlawful, fraudulent, abusive, or otherwise harmful conduct. You must not attempt to interfere with or gain unauthorized access to the Services, other user accounts, or related systems.
7.3 Third-Party Platforms
If tasks involve third-party platforms, you are solely responsible for complying with their terms and conditions. LVL is not responsible for any actions taken against you by such third parties.
Intellectual Property
8.1 Our Content
Except for third-party trademarks, logos, and other intellectual property that remain the property of their respective owners, all content, trademarks, logos, and intellectual property displayed through the Services (including text, graphics, and other materials created by or for LVL) are the property of LVL or its licensors.
8.2 User Content
Any content you submit, including survey responses or other user-generated materials, remains yours. By submitting such content, you grant LVL a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display it as needed to provide and improve the Services.
Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. We do not warrant that the Services will be error-free, uninterrupted, secure, or free from harmful components.
Limitation of Liability
To the fullest extent permitted by law, LVL and its affiliates, directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.
Indemnification
You agree to indemnify, defend, and hold harmless LVL and its affiliates from any claims, losses, liabilities, damages, or expenses arising from your violation of these Terms or misuse of the Services.
Changes to the Terms
We may update these Terms from time to time by posting the revised version on our website. Your continued use of the Services after any changes indicates your acceptance of the revised Terms.
Termination
We may suspend or terminate your access to the Services at any time, without notice or liability, for any reason, including if we believe you have violated these Terms.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state of Delaware, USA. Any disputes shall be resolved in the courts located in Delaware, and you consent to the jurisdiction of such courts.
Entire Agreement
These Terms, along with our Privacy Policy and Disclaimers, constitute the entire agreement between you and LVL relating to your use of the Services.
Contact information
If you have any questions or concerns about this Privacy Policy, please contact us at:
LVL One Inc.
1111B S Governors Ave STE 26410
Dover, DE 19904
Phone: 740-272-4725
Email: hello@joinlvl.com