Last Updated: January 15, 2024
Introduction
These Terms & Conditions (“Terms”) govern your use of the LVL website, platform, and any related services or features provided by LVL (“we,” “us,” “our”). By accessing or using LVL (“Services”), you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.
Eligibility and Registration
1.1 Eligibility: You must be at least the age of majority in your jurisdiction to use the Services. By using LVL, you represent and warrant that you meet this requirement and that all registration information you submit is accurate and truthful.
1.2 Registration: To access certain features, you must create an account by providing an email address and password, or by signing up via a supported third-party service (e.g., Google). When you register, you may optionally provide your first and last name. We reserve the right, at our sole discretion, to refuse registration or suspend accounts at any time for any reason.
Limited Pilot Program
2.1 Pilot Scope: LVL is currently operating a limited pilot program with a restricted number of users and limited in-game currency options (currently EVE Online PLEX). The Services, including tasks, challenges, rewards, and referral benefits, are subject to change, modification, or termination at any time without notice.
2.2 No Guaranteed Features: During the pilot, we do not guarantee the availability of any specific tasks, challenges, rewards, or features. By participating, you acknowledge that all offerings are experimental and may be altered or discontinued at our sole discretion.
Challenges, Tasks, and Rewards
3.1 Challenges and Tasks: The Services may present you with challenges consisting of various tasks. Completing these tasks may allow you to earn in-game currency (e.g., PLEX for EVE Online) or other rewards. Tasks may include surveys, referrals, joining our Discord, downloading third-party apps, or subscribing to certain services.
3.2 Voluntary Participation: Participation in tasks and challenges is entirely voluntary. You are not obligated to complete any particular challenge or task.
3.3 No Guarantee of Rewards: Completing a challenge or task does not guarantee that you will receive any specific reward. Rewards, including PLEX amounts and any referral benefits, may change at our discretion. We may adjust, suspend, or discontinue challenges, tasks, or rewards at any time.
Referral Program
4.1 Referral Codes: Upon registration, you may be assigned a unique referral code. You can share this code to refer new users to LVL.
4.2 Referral Rewards: If a referred user signs up using your code and completes their first challenge, you may receive a reward (e.g., PLEX). You may also earn rewards if the referred user completes subsequent challenges, as determined solely by LVL.
4.3 Program Changes: We reserve the right to modify, suspend, or terminate the referral program at any time without notice and without liability. We also reserve the right to revoke referral privileges or rewards if we suspect fraud, abuse, or violation of these Terms.
PLEX Redemption and Withdrawal
5.1 Redemption Process: When you have accumulated a sufficient balance, you may request to withdraw your PLEX. You will be prompted to provide your EVE Online in-game character name. We will arrange a private in-game contract for the PLEX transfer, which you must accept to receive the reward.
5.2 Accuracy of Information: You are responsible for ensuring that the in-game character name you provide is accurate. We are not responsible for any losses or mistakes resulting from incorrect details.
5.3 Timeliness: Contracts must be accepted within the timeframe specified (e.g., 7 days). We are not liable for any unclaimed rewards or for any changes to the value, availability, or nature of in-game currencies.
Use of the Services
6.1 Compliance: You agree to use the Services in compliance with these Terms, our Privacy Policy, and all applicable laws, rules, and regulations.
6.2 Prohibited Conduct: You must not engage in any unlawful, fraudulent, abusive, or otherwise harmful conduct. You must not attempt to interfere with or gain unauthorized access to the Services, other user accounts, or related systems.
6.3 Third-Party Platforms: If tasks involve third-party platforms, you are solely responsible for complying with their terms and conditions. LVL is not responsible for any actions taken against you by such third parties.
Intellectual Property
7.1 Our Content: Except for third-party trademarks, logos, and other intellectual property that remain the property of their respective owners, all content, trademarks, logos, and intellectual property displayed through the Services (including text, graphics, and other materials created by or for LVL) are the property of LVL or its licensors. You may not reproduce, modify, distribute, or otherwise use any such LVL-owned content without our prior written permission. Use of any third-party trademarks, logos, or materials is subject to the permission of their respective owners and is not authorized by LVL unless expressly stated.
7.2 User Content: Any content you submit, including survey responses or other user-generated materials, remains yours. By submitting such content, you grant LVL a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display it as needed to provide and improve the Services.
Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied. We do not warrant that the Services will be error-free, uninterrupted, secure, or free from harmful components. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, LVL and its affiliates, directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, including but not limited to loss of data, lost profits, or business interruption. Your sole and exclusive remedy is to discontinue using the Services.
Indemnification
If you have any questions or concerns about these Terms and Conditions, please contact us at .
Changes to the Terms
We may update these Terms from time to time by posting the revised version on our website, indicating the “Last Updated” date. Your continued use of the Services after any changes indicates your acceptance of the revised Terms.
Termination
We may suspend or terminate your access to the Services at any time, without notice or liability, for any reason, including if we believe you have violated these Terms. Upon termination, all rights granted to you under these Terms will cease, and you must immediately discontinue use of the Services.
Governing Law and Dispute Resolution
These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the province of [Ontario, Canada] and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in [Ontario, Canada], and you consent to the jurisdiction of such courts.
Entire Agreement
These Terms, along with our Privacy Policy and Disclaimers, constitute the entire agreement between you and LVL relating to your use of the Services and supersede all prior agreements and understandings, whether written or oral.
Contact information
If you have any questions or concerns about these Terms and Conditions, please contact us at hello@joinlvl.com